Refund Policy

New here? How it works

Counters and captains built against the exact enemy wall you face. Buffs of the same category add; different categories multiply — so unique buffs win. The rally leader's 3 heroes use all their expedition skills + weapon; each joiner counts only its first hero's first (top-right) skill.

You can get a full refund of a Personal or State license if you ask within 14 days of the purchase. The same applies to a yearly renewal if you ask within 14 days of the renewal charge. Refunds are paid by Lemon Squeezy to the original payment method, and the refunded key is deactivated.

14-day money-back period

  • Ask within 14 days of the purchase and you get a full refund, for any reason.
  • A yearly renewal charge is refunded in full if you ask within 14 days of the renewal.
  • After 14 days a license is not refunded, except where the law of your country requires it.

How to request a refund

  1. Reply to the receipt email you received from Lemon Squeezy, or contact us through the feedback button on the planner, with your order number and the email used at checkout.
  2. We confirm the request and Lemon Squeezy pays the refund to your original payment method. This usually takes 5 to 10 business days to appear, depending on your bank.
  3. The refunded license key is deactivated and the licensed features lock again.

Cancelling a subscription

If your license is a yearly subscription, you can cancel it at any time from the link in your Lemon Squeezy receipt or customer portal. Cancelling stops future charges; your license stays active until the end of the paid year.

Problems with the service

If the licensed features do not work for you, contact us first: most activation problems are fixed within a day. If we cannot fix the problem, we refund the license even after the 14-day period.

Chargebacks

Please contact us before opening a dispute with your bank or card issuer. Refund requests sent to us are answered quickly; a chargeback can take weeks and may lead to the key being deactivated during the dispute.

Contact: send a message through our contact form, or reply to the email you received from Lemon Squeezy after a purchase.

Last updated: 8 October 2026.

Frequently asked questions

Can I get a refund?

Yes. A full refund is available for 14 days after the purchase or after a renewal charge, for any reason.

Who pays the refund?

Lemon Squeezy, the merchant of record, pays it back to the payment method you used at checkout, usually within 5 to 10 business days.

What happens to my key after a refund?

It is deactivated and the defense planner, battle predictor and no-duplicate joiner lists lock again.

Related guides

Attack each garrison · Joiners guide · Bear Trap formations · 60/40/0 formation · Garrison defense · Troop ratio guide · Sunfire Castle · Pricing · Pets · Experts · Method and how to cite · Rally planner

Computed by the WOS Formations planner (a model): full hero roster of the generation, equal gear, T11 troops without Fire Crystal. Baseline answers, not guarantees. Last updated 2026-10-08. Cite as WOS Formations, https://wosformations.com.

⚔ Plan your own rally
1 Your roster & strength
Caps Mythics at this gen. Epic joiners (gold) are always available.
2 The enemy you're attacking
Common walls
Notable enemy defenders (optional)
2 The attack coming at you
Common attacks
📊 Predict a battle before you fight
Load your attack or defense plan, then set troops (the garrison count for the enemy), gem buffs, pets and experts. Exact report stats are optional.
📘 Joiners guide — which first skill to send
In a rally only each joiner's FIRST hero counts, and only the 4 joiners with the highest first-skill level (ties go to whoever joined first). Send the hero whose first skill adds a buff category the leaders do not already have: the same category adds, different categories multiply. Ranked here as the first joiner added to the best leader trio of your generation.
🐻 Bear trap formations — best marksman Attack & Lethality per generation
Bear trap is a pure damage race: no need to survive. Rally leaders send 10/10/80 (infantry/lancer/marksman) and joiners send mostly marksmen (90-100%). Heroes are picked to maximize marksman damage (Attack and Lethality first, then the buffs that multiply with them): the leader's three heroes use all skills and weapons, each joiner counts only the first hero's first skill.
Leader march 10/10/80 · Joiners 90-100% marksmen
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